Rise Youth Coaching CIC
Privacy Policy
This privacy policy will explain how our Rise Youth Coaching uses the personal data we collect from you when you use our website.
Rise collects the following data:
• Personal identification information (Name, email address, phone number, etc.)
• Bank account details
How do we collect your data?
You directly provide Rise with most of the data we collect. We collect data and process data when you:
• Register online, place an order, make a donation, sign up for our newsletter
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
Rise may also receive your data indirectly from partner organisations (details available on request from info@riseyouthcoaching.co.uk)
How will we use your data?
Rise collects your data so that we can:
• Process your order, manage your account, track your donation.
• Email you with updates about our activities.
If you agree, Rise will share your data with our partner companies so that they may offer you their products and services. (Details available on request from info@riseyouthcoaching.co.uk)
When Rise processes your donation, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent activities.
How do we store your data?
Rise securely stores your data online on a cloud-based server, using multi-factor authentication protection.
Rise will keep your personal and banking data for two years. Once this time period has expired, we will delete your data permanently.
Marketing
Rise would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. (Details available on request from info@riseyouthcoaching.co.uk)
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Rise from contacting you for marketing purposes or giving your data to other partner organisations.
If you no longer wish to be contacted for marketing purposes, please contact us here: info@riseyouthcoaching.co.uk
What are your data protection rights?
Rise would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access
You have the right to request Rise for copies of your personal data. We may charge you a small fee for this service.
The right to rectification
You have the right to request that Rise correct any information you believe is inaccurate. You also have the right to request Rise to complete information you believe is incomplete.
The right to erasure
You have the right to request that Rise erase your personal data, under certain conditions.
The right to restrict processing
You have the right to request that Rise restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to Rise’s processing of your personal data, under certain conditions.
The right to data portability
You have the right to request that Rise transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
If you would like to exercise any of these rights, please contact us at our email: info@riseyouthcoaching.co.uk
Call us at: 07917 206128
Or write to us: 6 Tansy Close, St Neots, PE19 7GW
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Rise uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality
Rise uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising
Rise uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
Rise sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Rise website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Rise keeps its privacy policy under regular review and places any updates on this web page.
This privacy policy was last updated on 27 June 2024.
How to contact us
If you have any questions about Rise’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: email: info@riseyouthcoaching.co.uk
Call us at: 07917 206128
Or write to us: 6 Tansy Close, St Neots, PE19 7GW
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Rise has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113